If you have a queries or wish to discuss your bathroom project please feel free to visit, call or email.
Showroom Opening Hours
Monday to Friday 9am-5pm
Saturdays 10am-12pm afternoons by appointment
(Closed on Sundays and bank holidays)
We would be delighted to meet you and discuss your bathroom ideas
Alternatively please feel free to fill out the form below; we aim to reply the same or next working day at the latest.
Our showroom is located just off the Southampton Road and offers free parking. To locate us; exit from the Southampton Road at the Bourne Centre (Tesco roundabout) continue over the next mini roundabout and take the first left.
Our Terms and Conditions
For standard orders a 25% deposit payment is required before goods can be ordered.
Bespoke orders such as special finish brassware or bespoke cut glass require full payment upfront.
Full payment is required before delivery can be booked / on collection of goods.
We can only provide estimated delivery times based upon suppliers information. Therefore we recommend ordering of goods before they are required on site, we cannot accept responsibility for late deliveries from our suppliers.
Returns may face a re-stocking charge based on our supplier’s terms and conditions. Goods for return can only be accepted in perfect condition; packaging must not be tampered or opened.
All goods must be checked when collecting or receiving delivery. A signature will be required to confirm acceptance of all goods and their condition.
Where required we estimate tiling quantities, this will need to be checked by the tiller/ fitter, we cannot accept responsibility for shortages. Tiles are sold by the box only.
Harlequin are not responsible for establishing the existing water pressure of a property. We ask that the specification is checked by the fitter to confirm product suitability from a technical plumbing point of view.
Free Harlequin delivery within 40 mile radius of Salisbury is optional for all orders over £1,000. Deliveries can only be made to addresses with vehicle access. Assistance will be required to lift heavy and large items such as shower enclosures, trays, tiles and baths etc. Deliveries can only be made when there is a representative available to sign for the order. For multiple deliveries, orders under £1,000 and outside of 40 mile radius please speak to a member of our staff.
To avoid disappointment and restocking charges we recommend a consultation with our staff to run through specified goods and finishes before an order is confirmed. By paying a deposit all terms and conditions are accepted.